The Definitive Personal Assistant and Secretarial Handbook: A Best Practice Guide for All Secretaries, Pas, Office Managers and Executive Assistants
Sue France (Author)
Review
"[A] powerful survey offering concrete methods to help prioritize work and handle typical scenarios personal assistants face." - Midwest Book Review
SYNOPSIS
The Definitive Personal Assistant and Secretarial Handbook is the ultimate guide for all administrative professionals, PAs, secretaries and executive assistants.
Written by an award-winning personal assistant, it deals with various aspects of these administrative roles and the skills required by them, including: relationship management, communication, confidence, the secrets of body language, listening and questioning skills, coping with pressure and stress, dealing with difficult people, time management and personal organization.
Paperback: 256 pages
(Sep 28 2009)
ISBN-13: 9780749453459