Power of Customer Service - Group Facilitation Materials
Using the "three C's" of good customer service - Concern, Communication, and Competence, leading customer service expert Dr. Paul Timm brings to life the skills needed to enrich any customer service relati...
SKU26913
$395.00
PUBLIC SAFETY AND LAW ENFORCEMENT CAREER GUIDE/JOB FINDING
An ideal guide for anyone in transition, especially ex-offenders, military personnel, students, retirees, and women re-entering the workforce after a lengthy absence. The 3.75" x 4.5" trim size makes it the perfect persona...
9781570233029
$125.00
REALLY USEFUL JOB SEARCH TACTICS: A HANDBOOK OF CONTEMPORARY JOB HUNTING TECHNIQUES
For anyone involved in the .NET community, it's hard to not have heard of Christian Nagel. Christian is a true heavyweight of .NET in general, and Enterprise Services in particular.