Advocacy Skills A Handbook for Human Service Professionals
Neil Bateman
Advocacy is a skill used by many people in human service organisations. Social workers, community medical staff and advice workers are a few who will use such skills. Advocacy is used to overcome obstacles and to secure tangible results for customers extra money, better services and housing.
Neil Bateman's book sets out a model for effective professional practice, and outlines a number of approaches to advocacy.
This is a seminal work; no other book has been published in the UK which explains how advocacy skills can be used and developed. Advocacy is becoming part of the everyday work of many people. Advocacy Skills will be a valuable handbook for anyone concerned with the rights of others.
Contents
Preface; Acknowledgements; Part I Background: What is advocacy and why do we use it?; Principles; Advocacy in action. Part II The Advocate's Skills: Introduction to Part II; Interviewing; Assertiveness and the constructive use of aggression; Negotiation; Self-management; Legal research; Litigation; A structure for advocacy; Epilogue: where to from here? Bibliography; Index.
About the Author/Editor
Neil Bateman is an expert on advocacy for people who use social services, as well as other welfare services. An established writer, he has worked as a social worker and a welfare rights officer. He is currently Principal Officer with Suffolk County Council, an advisor to the Association of County Councils and a visiting lecturer at the University of East Anglia.
ISBN-13 9878-1-5742-200-9
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